Law + guidance
What PCBU, “reasonably practicable” and the other WHS terms mean, in the Act's own words
Most of the words a safety manager uses every day are defined in the Act, and the definitions are more specific than the way they get used. Every definition on this page is quoted from the Work Health and Safety Act with its section number, so you can check it against the law rather than against us. After each one we say what it leaves out. The last entry is a term the Act never uses, although the duty it names is real.
Which Act this is, and whether it is yours
The text quoted here is the Commonwealth Work Health and Safety Act 2011, Compilation
No. 16, in force from 1 July 2024, which is the version the federal register serves as current.
It covers Commonwealth workplaces directly. It matters well beyond them because it follows the
national model, and Safe Work Australia says The model laws have been implemented in all
jurisdictions except Victoria.
Each other state and territory has its own Act built on that model,
so outside Victoria these are the terms your own Act is built around. A jurisdiction's Act can
still differ in wording, numbering and penalties, so anything that turns on exact words should be
checked in your own Act. For who owes which duty and how the
layers fit together, the plain-English version is
our map of Australia's safety laws;
this page is the dictionary behind it.
Person conducting a business or undertaking (PCBU), section 5
The Act does not define the phrase in one sentence. It says what counts:
a person conducts a business or undertaking : (a) whether the person conducts the business or
undertaking alone or with others; and (b) whether or not the business or undertaking is conducted
for profit or gain.
And what does not: A person does not conduct a business or undertaking
to the extent that the person is engaged solely as a worker in, or as an officer of, that business
or undertaking.
Worth knowing beyond the definition: the duty holder is not “the
employer”. Not-for-profit work is caught by paragraph (b), and section 5 also reads a
partnership's duty as falling on each partner in the partnership
, not on the firm as a
single thing. Section 5 also carves out exemptions, which
our explainer on what a PCBU is walks through.
Worker, section 7
A person is a worker if the person carries out work in any capacity for a person conducting a
business or undertaking
, and the Act then lists, among others, employees, contractors and
subcontractors, labour hire employees, outworkers, apprentices and trainees, students on work
experience, and volunteers.
Worth knowing: “in any capacity” is the part that does the work. A contractor's own employee and a labour hire worker are both your workers for safety purposes even though neither is on your payroll, which is the ground covered in our piece on labour hire and the gig economy.
Workplace, section 8
A workplace is a place where work is carried out for a business or undertaking and includes
any place where a worker goes, or is likely to be, while at work.
Section 8 adds that a place
includes a vehicle, vessel, aircraft or other mobile structure
.
Worth knowing: the definition follows the worker, not the building. A work vehicle is named outright, and a client's premises can be a workplace while you work there.
Reasonably practicable, section 18
The phrase that qualifies almost every duty in the Act means that which is, or was at a
particular time, reasonably able to be done in relation to ensuring health and safety, taking into
account and weighing up all relevant matters
. The Act then names five: the likelihood of the
hazard or risk; the degree of harm; what the person knows or ought reasonably to know about the
risk and ways of dealing with it; the availability and suitability of those ways; and, only after
all of that, the cost.
Worth knowing: cost comes last, and the test it sets is strict. The Act asks
whether the cost is grossly disproportionate to the risk
. A control that is merely
expensive is not ruled out by that test; one whose cost is grossly out of proportion to the risk
can be. And “or was at a particular time” means the question is judged at the
moment of the incident, using what was known or knowable then.
Primary duty of care, section 19
A person conducting a business or undertaking must ensure, so far as is reasonably
practicable, the health and safety of: (a) workers engaged, or caused to be engaged by the person;
and (b) workers whose activities in carrying out work are influenced or directed by the person;
while the workers are at work in the business or undertaking.
Worth knowing: paragraph (b) does not depend on who employs the worker. A business that influences or directs a subcontractor's crew can owe them this duty without employing any of them.
Officer, section 4, and the duty of due diligence, section 27
For a company, the Act does not write its own definition. An officer is an officer of the
entity within the meaning of section 9 of the Corporations Act 2001
, and the definition
expressly does not include if the entity is a local authority, an elected member of the local
authority acting in that capacity
. Where the Act does write its own, for Commonwealth
agencies, an officer is a person who makes, or participates in making, decisions that affect
the whole, or a substantial part, of the business or undertaking of the agency
.
The duty is in section 27: an officer must exercise due diligence to ensure that the person
conducting the business or undertaking complies with that duty or obligation
. Section 27(5)
says due diligence includes taking reasonable steps to keep up-to-date knowledge of WHS matters;
to understand the operations and their hazards and risks; to ensure the business has, and uses,
the resources and processes to eliminate or minimise risk; to ensure it has processes for
receiving and responding to information about incidents, hazards and risks; to ensure it has,
and implements, processes for complying with its duties; and to verify the provision and use
of the resources and processes
.
Worth knowing: the last step is verification. Approving resources and processes is not the whole of it: the Act asks the officer to check they are provided and used.
Notifiable incident, section 35
notifiable incident means: (a) the death of a person; or (b) a serious injury or illness of a
person; or (c) a dangerous incident.
Worth knowing: two of the three are themselves defined terms, below, so whether you must notify the regulator turns on those two definitions rather than on how bad an injury looks. How fast you must notify, state by state, is in our notification deadlines table.
Serious injury or illness, section 36
An injury or illness requiring (a) immediate treatment as an in-patient in a hospital
, or
immediate treatment for one of eight listed injuries (amputation, a serious head injury, a serious
eye injury, a serious burn, degloving or scalping, a spinal injury, the loss of a bodily function,
and serious lacerations), or (c) medical treatment within 48 hours of exposure to a
substance
.
Worth knowing: it is a list, not a severity scale. An injury that is painful and keeps someone off work for weeks, but needs none of the listed treatments, is not a serious injury under this section, and an exposure that needs medical treatment within 48 hours is one even if the person feels fine.
Dangerous incident, section 37
an incident in relation to a workplace that exposes a worker or any other person to a serious
risk to a person's health or safety emanating from an immediate or imminent exposure to
one of
a list of events, including an uncontrolled escape of a substance, gas, steam or pressurised
substance; an uncontrolled implosion, explosion or fire; electric shock; the fall or release from
a height of any plant, substance or thing; and the collapse of a structure or of an
excavation.
Worth knowing: nobody has to be hurt. Because a dangerous incident is itself a notifiable incident under section 35, a near miss of one of the listed kinds is notifiable in its own right.
Industrial manslaughter, section 30A
The offence is committed by a PCBU or an officer who has a health and safety duty and
intentionally engages in conduct
that breaches the duty and causes the death of an
individual, where the person was reckless, or negligent, as to whether the conduct would cause
the death of an individual
. In the Commonwealth Act the maximum penalty is 25 years'
imprisonment for an individual and $18,000,000 for a body corporate, and the Act notes There is
no limitation period for bringing proceedings for an offence against this subsection
.
Worth knowing: these are the Commonwealth Act's figures. Each jurisdiction's own Act sets its own offence and penalty, so they are not necessarily your state's figures. We compare them jurisdiction by jurisdiction in our industrial manslaughter guide.
The term the Act does not use: psychosocial
The word “psychosocial” does not appear anywhere in the Act's text. We searched the
whole of Compilation No. 16 for it and found no instance. Yet Safe Work Australia states that
Under the model WHS laws, a person conducting a business or undertaking (PCBU) must manage the
risk of psychosocial hazards in the workplace.
Worth knowing: both are true, and together they tell you where to look. The
general duties above already reach mental health, because section 4 says
health means physical and psychological health
. The specific requirements for
psychosocial hazards are not in the Act, so a reader looking for them there will not find
them. Start from Safe Work Australia's psychosocial hazards page,
linked below, rather than from the Act.
Sources
- Federal Register of Legislation, Work Health and Safety Act 2011 (Cth), Compilation No. 16, compilation date 1 July 2024, the version the register serves as latest (read 2 October 2026; full text of that compilation): sections 4 (officer and health), 5, 7, 8, 18, 19, 27, 30A, 35, 36 and 37 as quoted, and section 245 (officer of an agency of the Commonwealth); the absence of the word “psychosocial” from the whole text.
- Safe Work Australia, Model WHS laws (read 2 October 2026): that the model laws have been implemented in all jurisdictions except Victoria.
- Safe Work Australia, Psychosocial hazards (read 2 October 2026): that under the model WHS laws a PCBU must manage the risk of psychosocial hazards.
How we did this. Every quoted definition is copied from the Commonwealth Act's full text as served by the Federal Register of Legislation on 2 October 2026, and each sits within a single section. Where a definition is a long list we quote its opening and summarise the list in our words, keeping every item. We quote the Commonwealth Act because it is the enacted text we could read in full; we did not read each state's Act for this page, which is why the page says to check your own state's Act for exact wording and penalties. The “worth knowing” notes are our reading of the quoted text, not legal advice. The count for “psychosocial” was a whole-text search of that compilation.
Spotted an error, or has the Act changed since we read it? Tell us and we will check it against the Act and log the outcome.